Remote care, with the same quality of clinical documentation
Micromeet brings AI-powered documentation and patient engagement to remote consultation platforms — so physicians can see more patients effectively, and patients stay engaged between visits.
What telehealth providers tell us
The shift to remote consultation solves access problems. It creates new ones around documentation quality, follow-up continuity, and language coverage.
Remote consultations generate the same documentation burden
Telehealth removes the commute, but not the paperwork. Physicians on remote platforms still spend significant time writing consultation notes, structuring follow-up instructions, and coding visits — often without the support infrastructure of a physical clinic.
Follow-up falls through the cracks
Patients who consult remotely are less likely to follow up proactively. Without structured post-consultation communication — medication reminders, result explanations, next-step prompts — care continuity suffers, particularly for chronic conditions.
Multilingual patient bases require multilingual workflows
Telehealth platforms serving Southeast Asia face a linguistic diversity that physical clinics in homogeneous areas do not. A single platform may need to operate in Indonesian, English, Mandarin, Malay, and regional languages simultaneously.
Two products, built for the remote care workflow
Voice-to-EMR handles the documentation layer. The Patient AI Chatbot handles patient engagement before and after the consultation. Together they are designed to let physicians focus entirely on the clinical conversation.
Physicians speak naturally during or after remote consultations. V2N transcribes and structures the conversation into a SOAP note with ICD-10 code suggestions — designed to reduce documentation time by 30–50% per visit.
Learn More- 50+ languages including Indonesian, English, Cantonese, Mandarin, Malay, Thai, Vietnamese
- Cantonese ASR designed to exceed 95% accuracy on internal benchmarks
- Embeds into existing telehealth platforms via iframe or API
- SOAP note completeness designed to exceed 90% without manual editing
Before a remote consultation, patients complete structured intake through WhatsApp, web portal, or LINE — so physicians can focus on meaningful clinical questions from the first minute. After the visit, the chatbot handles result explanations, medication guidance, and follow-up scheduling autonomously.
Contact Us- Multi-channel delivery: WhatsApp, web portal, LINE, WeChat, in-app
- Pre-consultation intake reduces time spent on basic history-gathering
- 24/7 post-visit support with no additional staffing cost
- 160+ minutes saved per day observed in high-volume endocrinology pilot
Built for Southeast Asian healthcare realities
Our technology choices reflect the linguistic, regulatory, and infrastructure realities of delivering care across Indonesia, Hong Kong, Singapore, and the broader region.
Multilingual by design
Our ASR engine supports 50+ languages, with particular depth in the Southeast Asian language landscape — Indonesian, Malay, Thai, Vietnamese, Filipino, Tamil, and Hindi — alongside Cantonese, Mandarin, and English.
Channel-agnostic patient engagement
Patients communicate on the platforms they already use. The chatbot delivers the same structured experience whether a patient is on WhatsApp in Jakarta, WeChat in Shanghai, or a web portal in Hong Kong.
Human-in-the-loop by default
All AI outputs — documentation, intake summaries, follow-up messages — are designed to be reviewed and overridden by clinical staff. AI handles the administrative volume; clinical responsibility stays with the physician.
Integrate with your platform
Both Voice-to-EMR and the Patient AI Chatbot are designed for API integration. Reach out to discuss technical requirements, language support, and deployment timelines.