The Unified Patient Lifecycle Platform
Where all four AI assistants converge. CRMS aggregates data from MCU CoPilot, V2N, Patient AI Chatbot, and Insurance TPA into a complete view of every patient — from first intake to chronic care.
Four Tools. One Platform. Complete Picture.
Each Layer 1 product captures a slice of the patient journey. CRMS is the connective layer that pulls every slice into a unified, longitudinal patient record.
Check-up data, structured lab results, health screening records
Consultation SOAP notes, ICD codes, clinical documentation
Pre-visit intake data, patient-reported symptoms, follow-up responses
Claim history, coding records, payer interaction data
CRMS
Clinical Relationship Management System · Layer 2
All patient data from Layer 1 flows into CRMS — creating a unified patient record, enabling cross-product workflow automation, and providing role-based clinical intelligence across the entire care team.
Every Dimension of Patient Lifecycle Management
CRMS is designed as a modular platform — deployable progressively as your organisation's needs evolve.
Patient 360 Profile
A complete longitudinal view of every patient — aggregating data from all Layer 1 products into a single unified profile.
Care Pathway Engine
Evidence-based care pathways for chronic conditions, post-discharge follow-up, and preventive care — automatically adapted to each patient's profile.
Clinical Memory
Persistent patient context that carries forward across consultations, channels, and care team members — no more repeating history.
Risk Stratification
AI-powered risk scoring identifies patients most likely to require intervention — enabling proactive rather than reactive care.
Task & Reminder Engine
Automated task assignment and reminder workflows for care teams — from medication follow-ups to pending referrals.
Role-Based Intelligence
Tailored views for every care team member: physicians, nurses, pharmacists, radiologists, case managers, and front desk staff.
Workflow Orchestration
Cross-product workflow automation that coordinates actions across MCU CoPilot, V2N, and Patient AI Chatbot from a single control layer.
Payer Integration
Native connectivity to insurance and national health system payers — aligned with Insurance TPA for end-to-end claim workflow support.
Every Team Member Gets What They Need
CRMS surfaces role-appropriate intelligence for every member of the care team — no information overload, no context switching.
Connects to Every System in Your Stack
CRMS is designed as an integration layer — not a replacement. It connects to your existing HIS, EHR, lab, radiology, and payer systems via open standards.
The Foundation for Healthcare's AI Future
CRMS is the second ring of Micromeet's expanding healthcare AI platform. The four Layer 1 tools automate today's clinical documentation burden. CRMS builds the unified data layer that enables tomorrow's capabilities — clinical decision support, predictive risk scoring, and cross-institutional care coordination.
AI agents don't just improve efficiency. With the right data infrastructure, they raise the ceiling of care quality — enabling healthcare systems with limited resources to deliver outcomes that were previously only possible with far greater investment.
Be among the first to deploy CRMS
CRMS is in active development. Join the waitlist to shape the platform with your clinical requirements.