One platform for the entire patient journey
Micromeet's five-product suite is designed to integrate across every clinical touchpoint — from MCU and outpatient documentation to patient lifecycle management — without replacing your existing hospital information system.
The pressures hospitals face today
These are structural challenges — not fixable with more headcount alone. They require workflow intelligence embedded directly into clinical operations.
High outpatient volume with limited physicians
Indonesia averages 0.62–0.70 physicians per 1,000 people — well below the WHO standard of 1.0. Hospitals face the challenge of serving more patients without proportionally more staff, making workflow efficiency a clinical necessity, not just an operational preference.
Complex coding and persistent claim backlogs
Public-insurance claim rejections stem from coding errors, incomplete documentation, and non-compliant record structure. Pending claims represent a significant working-capital burden — over USD 360 million outstanding in Indonesia alone at end of 2024.
Patient data scattered across disconnected systems
Patient histories, lab results, imaging reports, and care plans often reside in separate systems that don't communicate. Without a unified patient view, care coordination suffers and chronic disease management becomes reactive rather than proactive.
Four AI assistants, deployed where you need them
Each product addresses a distinct workflow bottleneck. They can be deployed individually or together, and all feed into the CRMS platform layer.
Automates MCU report production from data upload through doctor review to batch distribution. Designed per WHO / IFCC / CLSI methodology and Indonesian local standards (Kemenkes RI/PDS PatKlin).
Request a PilotConverts physician speech to structured SOAP notes with ICD-10 coding suggestions. Supports 50+ languages. Designed to reduce documentation time by 30–50% per consultation.
Learn MoreHandles patient intake, triage, result explanation, and follow-up across WhatsApp, web portal, and LINE — 24/7 without additional nursing hours.
Contact UsPre-submission documentation audit, ICD-10/ICD-11 coding suggestions, and multi-country DRG support including Indonesia's INA-CBGs/iDRG system. Currently in co-development with a leading Hong Kong insurance group.
Join WaitlistCRMS — the platform that connects everything
The Clinical Relationship Management System (CRMS) unifies all four Layer 1 assistants into a single patient lifecycle view — from pre-sales and registration through chronic care and revisitation.
Patient lifecycle management
CRMS provides role-based intelligence for every clinical role — doctors, nurses, pharmacists, radiology, case managers, front desk, and administration — all operating from a unified patient record.
Join Waitlist- Patient 360 Profile — unified view across all touchpoints
- Workflow Orchestration — role-based task routing for doctors, nurses, pharmacists, and front desk
- Risk Stratification — flag high-risk patients before complications escalate
- Care Pathway Engine — structured protocols for chronic disease and post-discharge follow-up
- Payer Integration — HL7/FHIR and REST API connectors to HIS, LIS, RIS/PACS, and insurance systems
Designed to fit into your existing stack
Micromeet is built as an HIS enhancement layer, not a replacement. We integrate with your existing hospital information system via standardised iframe and API architecture.
iframe and API embedding — no rip-and-replace required
Lab result ingestion for MCU CoPilot and clinical decision support
Imaging report integration for comprehensive patient records
Claim pre-audit and DRG coding support
Chronic care monitoring data ingestion
Standards-compliant data exchange across systems
Discuss a deployment for your institution
We work directly with hospital management and IT leads to scope the right starting point — typically one product, measured over 30–60 days, before expanding to the full platform.