Insurance TPA

Smarter Claims. Fewer Rejections.

AI-assisted ICD-10/11 coding and multi-country DRG pre-submission audit — co-developed with a leading Hong Kong insurance group to reduce claim rejection rates.

Co-developed with a leading Hong Kong insurance group
Covers commercial and national health systems across 8+ markets
Core Capabilities

End-to-End Claim Intelligence

From documentation completeness to final code submission — Insurance TPA is designed to reduce the 10–40% claim rejection rates common across Asian health systems.

ICD-10/11 Coding Suggestions

AI surfaces relevant ICD-10 and ICD-11 codes from clinical documentation. Coders review, confirm, and submit — AI accelerates, experts decide.

Multi-Country DRG Support

Supports diagnostic-related grouping across multiple national systems including Indonesia (INA-CBGs/iDRG), Hong Kong, Thailand, Singapore, Malaysia, Philippines, Vietnam, and Mainland China.

Documentation Completeness Check

Flags missing or insufficient clinical documentation before submission — designed to reduce rejection rates by catching gaps at source.

Pre-Submission Error Detection

Identifies coding inconsistencies and documentation mismatches before claims are submitted to insurers or national health systems.

V2N Synergy

Higher-quality SOAP notes generated by V2N produce more accurate coding inputs — the two products are designed to work together across the documentation-to-claim workflow.

Audit-Ready Output

Every coding suggestion carries an explainable rationale. Full audit trail maintained for compliance and dispute resolution.

Market Coverage

Built for the Complexity of Asian Health Systems

Each market has distinct DRG frameworks, coding standards, and claim submission rules. Insurance TPA handles the complexity so your team doesn't have to.

Indonesia

INA-CBGs / iDRG · BPJS national health system

Hong Kong

Private insurance · Hospital Authority framework

Singapore

MediShield Life · Private health insurance

Malaysia

MySalam · Perkeso · Private insurance

Thailand

NHSO · Civil Servant Medical Benefit Scheme

Philippines

PhilHealth · Private insurance

Vietnam

BHYT National Health Insurance

Mainland China

Urban Employee Medical Insurance · NRCMS

Indonesia / BPJS: Insurance TPA supports Indonesia's BPJS Kesehatan national health system as part of a broader multi-country platform — not as a standalone BPJS-only tool. INA-CBGs and iDRG coding rules are included alongside commercial insurance coding standards.

Who It's For

For Every Link in the Claims Chain

Insurance TPA is designed for insurers, hospital claim departments, and third-party administrators managing multi-country claim portfolios.

Insurance Companies

Insurers handling high claim volumes benefit from pre-submission completeness checks that reduce rejection rates and administrative overhead.

Hospital Claim Departments

Hospital billing and claims teams use Insurance TPA to validate documentation before submission, reducing rework and claim delays.

Third-Party Administrators

TPAs managing claims across multiple insurers and health systems benefit from unified multi-country coding support in a single platform.

10–40%
Claim rejection rate across Asian health systems
Industry research
USD 360M+
Pending public-insurance claims in Indonesia alone (2024)
National health insurer data
8+
Country health systems in scope
Planned coverage

Discuss your claims challenge with our team

Insurance TPA is being co-developed with insurance partners. Contact us to explore how it fits your organisation's claim workflow.